Custom Kitchen Design & Manufacturing in Seoul

Bohyun Living Privacy Policy

Bohyun Living is committed to protecting the privacy of visitors to our site and users of this service. This policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform or utilize our services.

Data Controller Information

The data controller responsible for your personal data is Bohyun Living.
Our address is:
247 Euljiro,
12th Floor,
Seoul, Seoul, 04539
South Korea

Information We Collect

We collect personal data to provide and improve our services to you. The types of personal data we may collect include:

**Information you provide to us:** This includes information you give us when you contact us, request a quote or consultation, use our custom design services, place an order, register for an account (if applicable), or subscribe to our communications. This may include your name, email address, phone number, physical address, project details, payment information, and any other information you choose to provide related to your kitchen or interior needs.
**Information collected automatically:** When you visit our site, we may automatically collect certain information about your device and usage of our platform. This includes your IP address, browser type, operating system, pages you viewed, time spent on our site, and referring URLs. We collect this information using cookies, web beacons, and similar technologies.
**Information from other sources:** We may receive information about you from third parties, such as business partners, service providers, or publicly available sources, to the extent permitted by law.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide the services you request, such as custom kitchen design, cabinet production, countertop fabrication, installation, and renovation services.
To process your orders and payments.
To communicate with you, respond to your inquiries, and provide customer support.
To manage your account (if applicable) and our relationship with you.
To improve our services, products, and online platform.
To send you marketing and promotional communications that may be of interest to you, where you have given consent or where permitted by law.
To personalize your experience on our site.
For internal business purposes, such as data analysis, audits, and research.
To comply with legal obligations and protect our rights and interests, as well as those of our users and the public.
To ensure the security and integrity of our site and services.

Legal Basis for Processing (for users in regions requiring a legal basis, such as the EU/EEA)

We process your personal data based on several legal grounds:

**Performance of a contract:** We use your information to fulfill our contractual obligations to you, such as processing your order and providing requested services.
**Legitimate interests:** We process your information for our legitimate business interests, such as improving our services, marketing our products, and ensuring the security of our platform, provided these interests are not overridden by your data protection rights.
**Consent:** We may rely on your consent to use your personal data for specific purposes, such as sending direct marketing communications. You have the right to withdraw your consent at any time.
**Legal obligation:** We may process your data when necessary to comply with legal obligations, such as tax and accounting requirements.

Sharing Your Information

We may share your personal data with third parties under certain circumstances:

**Service Providers:** We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, marketing assistance, and professional installation or delivery partners. These third parties are obligated to protect your information.
**Business Partners:** We may share information with business partners to offer you specific products, services, or promotions related to our industry.
**Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government request).
**Business Transfers:** In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.
**With Your Consent:** We may disclose your personal information for any other purpose with your consent.

We do not sell your personal data.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request erasure of your personal data.
The right to restrict or object to the processing of your personal data.
The right to data portability (receiving a copy of your data in a structured, commonly used, and machine-readable format).
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the physical address provided in the Data Controller Information section. We may need to verify your identity before processing your request.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no security system is completely impenetrable, and we cannot guarantee the absolute security of your information.

International Data Transfers

As Bohyun Living is based in South Korea, your personal data will be processed and stored in South Korea and potentially other locations outside of your country of residence. If you are located in the European Union or other regions with data protection laws governing international data transfers, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable legal requirements, such as using Standard Contractual Clauses or relying on adequacy decisions.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. We use cookies for website functionality, analytics, and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our online platform and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us by mail at our address:

Bohyun Living
247 Euljiro,
12th Floor,
Seoul, Seoul, 04539
South Korea